Increase in player retention Vs. conventional document requests
Down to
4
mins
Average decision time when analysing data
OPTIMISE YOUR WORKFLOWS
One platform built for all the jobs to be done.
Whether you're looking to validate a player's financial vulnerability or confirm a customer's identity, the ClearStake platform empowers you to create complex customised workflows that scale inline with your business requirements.
REQUEST Tailored player journey increases opt-in
ANALYSE & DECIDE Detailed insights deliver fast, accurate decisions
MANAGE Warehoused data supports ongoing player management
Real-Time Data
Fast, accurate decisions based on comprehensive player analysis.
Automated player insights based on real-time financial data helps reduce the time needed for case officers to make consistent and accurate player decisions from hours to minutes.
From validating a player's level of income, available disposable funds or the identification of source of funds/wealth, we ensure that your time is spent looking at the information that matters the most.
Surface key decision markers
Configure liquidity buckets, transaction categories and risk markers to deliver the insights relevant to your business. Tag specific transactions for additional review by supporting teams.
Customer data view
The ClearStake platform lets you decide which information you need to see. This ensures that player data is handled responsibly and privacy always remains the top priority.
Id BY BANK
Instant player identification and verification directly from the banks.
Comprehensive customer identification and verification solution designed for use from the point of registration through to later life customer due diligence checks.
Certified to a Good Practice Guide 45 Medium/High, and delivered through the secure biometric authentication of a banking app, ID by Bank ensures you know exactly who you are doing business with.
Instant verification to deposit
No more waiting for documents to be reviewed. With the identification and verification process being completed in real-time, you can move customer from registration to deposit in an instant.
Documents still included
Choose to include the option for customer's to upload documents as part of the player journey. Uploaded documents can be reviewed and managed directly from with the ClearStake platform.
STREAMLINED PLAYER EXPERIENCE
Don't let friction kill the customer experience!
Finally, an experience that your customer's will want to engage with.
Build and deploy your own branded player journeys directly from within the ClearStake platform.
Define custom return URL's to ensure a seamless customer experience when deployed natively into your site.
Connected to all of the UK's major banking institutions, players benefit from the control and security of sending data via their banking apps.
Aritficiall intelligence
Operator tailored AI Agent.
Let ClearStake do the heavy lifting to deliver an uplift in case review efficiency and decisioning accuracy.
Configure the AI prompts to fit your existing operational workstreams, saving your agents a huge amount of time and resource when reviewing a customer case.
Minimise the need for unnecessary additional data requests with real-time visibility on any changes in a player's current financial situation.
The AI layer delivers the final 5% to ensure that the accuracy and integrity of the data and calculations are maintained and the potential hallucinations inherent with poor implementation of AI are mitigated.
Ensure that all the data needed to make an informed decision is located in one place. This helps to avoid unnecessary back and forth with the player that so often consumes valuable time and delays decisions.
PLAYER Data MANGEMENT
Detailed player intelligence, centrally managed.
A comprehensive case management platform makes sure that player information is accessible at all times from a single case management view.
Dynamic player management allows for instant case creation, review or archiving.
Save duplicating sensitive information and keep everything secure within the ClearStake platform.
Warehouse decisions based on your data retention policies, for review at a later date.
CUSTOMER STORY
Don't just take our word for it
“ClearStake offers MrQ a strong route towards achieving seamless affordability and AML checks. Their feature-rich platform, player-centric design and speed of integration made them the clear supplier of choice. div block."
Savvas Fellas,
Founder and CEO at MrQ.com
MINIMISE DEVELOPMENT TIME
Rapid deployment via a single API
Get setup in a matter of hours thanks to a simple API and ClearStake Dashboard that allows low-code configuration of the platform and cases, saving you valuable development time and giving your team the freedom to iterate and customise as much as they need.
"We've been thrilled with the player uptake since launch. Additionally, thanks to the shared passion with ClearStake, we are very excited about the opportunities that ClearStake starts to open up in terms of automating a number of currently resource intensive processes"
Claudia Farrugia, Head of Compliance Operations
@ MrQ
Grace media Group
"A central element of Grace Media’s product is our support for ancillary services, including compliance. “With ClearStake, we will be able to make compliance journeys involving financial checks significantly smoother which will help our own clients retain a higher number of players as a result.”
Charlie Noble, COO
@ Grace Media
Hollywoodbets
"With ClearStake, we are able to take an active role in ensuring all of our customers are protected, and to do so with minimal disruption to their experience and our business."
Tyla Labuschagne, Compliance Manager
@ Hollywoodbets International UK Limited
PARTNERS
ClearStake in action
MrQ
"We've been thrilled with the player uptake since launch. Additionally, thanks to the shared passion with ClearStake, we are very excited about the opportunities that ClearStake starts to open up in terms of automating a number of currently resource intensive processes"
Claudia Farrugia, Head of Compliance Operations
@ MrQ
Grace Media
"A central element of Grace Media’s product is our support for ancillary services, including compliance. “With ClearStake, we will be able to make compliance journeys involving financial checks significantly smoother which will help our own clients retain a higher number of players as a result.”
Charlie Noble, COO
@ Grace Media
Hollywoodbets
"With ClearStake, we are able to take an active role in ensuring all of our customers are protected, and to do so with minimal disruption to their experience and our business."
Tyla Labuschagne, Compliance Manager
@ Hollywoodbets International UK Limited
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